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Terms of Use

END USER LICENSE AGREEMENT

This end user license agreement (the "Agreement") should be read by you (the "User" or "you") in its entirety prior to your use of Qlimax Games' service or products. Please note that the Agreement constitutes a legally binding agreement between you and Qlimax Games SH.P.K (referred to herein as "GoProManager", "GPM", "us" or "we") which owns and operates the Internet site found at www.gopromanager.com (the "Site"). By entering into this Agreement, you acknowledge that GPM is part of Qlimax Games SH.P.K. As such, where used and the context allows, the term "Group" means GPM together with its subsidiaries and any holding company of GPM and any subsidiary of such holding company and any associated company with GPM including.

In addition to the terms and conditions of this Agreement, please review our Privacy Policy, Cookie Policy, the GPM Rules, the Real Money processing and Currency Exchange terms and conditions and the Premium account terms and conditions as well as the other rules, policies and terms and conditions relating to the games and promotions available on the Site as posted on the Site from time to time, which are incorporated herein by reference, together with such other policies of which you may be notified of by us from time to time.

By clicking the "I Agree" button below as part of using the Software (as defined below), you consent to the terms and conditions set forth in this Agreement, the Privacy Policy, Cookie Policy and the GPM Rules and the Real Money processing and Currency Exchange terms and conditions as each may be updated or modified from time to time in accordance with the provisions below and therein.

For the purposes of this Agreement, the definition of "Software" will include the GPM software downloadable to your personal desktop or laptop computer ("PC") from www.gopromanager.com (the "PC Software") and the GPM mobile software application (the "Mobile Software") downloadable to a mobile device (including, without limitation, a cellular phone, PDA, tablet, or any other type of device now existing or hereafter devised) (each, a "Device") as well as all ancillary software to the GPM software (whether web-based software or client/server software).

1. GRANT OF LICENSE/INTELLECTUAL PROPERTY

1.1. Subject to the terms and conditions contained herein GPM grants the User a non-exclusive, personal, non-transferable right to install and use the Software on your PC or Device, as the case may be, in order to access the Virtual Soccer World servers and play the online soccer manager games (the "Games") available (the Software and Games together being the "Service").

1.2. The Software is licensed to you by GPM for your private personal use. Please note that the Free Service is not for use by (i) individuals under 13 years of age, while the Real Money service is not for use for individuals under 18 years of age, (ii) individuals under the legal age of majority in their jurisdiction and (iii) individuals connecting to the Site from jurisdictions from which it is illegal to do so. GPM is not able to verify the legality of the Service in each jurisdiction and it is the User's responsibility to ensure that their use of the Service is lawful

1.3. We reserve the right at any time to request from you evidence of age in order to ensure that minors are not using the Service. We further reserve the right to suspend or cancel your account and exclude you, temporarily or permanently, from using the Service if satisfactory proof of age is not provided or if we suspect that you are underage.

1.4. GPM, is a company and its licensors are the sole holders of all rights in the Software and the Software's code, structure and organization, including copyright, trade secrets, intellectual property and other rights. You may not, within the limits prescribed by applicable laws:

  • copy, distribute, publish, reverse engineer, decompile, disassemble, modify, or translate the Software or make any attempt to access the source code to create derivate works of the source code of the Software, or otherwise;
  • sell, assign, sublicense, transfer, distribute or lease the Software;
  • make the Software available to any third party through a computer network or otherwise;
  • export the Software to any country (whether by physical or electronic means); or
  • use the Software in a manner prohibited by applicable laws or regulations,(each of the above is an "Unauthorized Use").

GPM, is a company and its licensors reserve any and all rights implied or otherwise, which are not expressly granted to the User hereunder and retain all rights, title and interest in and to the Software.

You agree that you will be solely liable for any damage, costs or expenses arising out of or in connection with the commission by you of any UnauthorizedUse. You shall notify GPM immediately upon becoming aware of the commission by any person of any UnauthorizedUse and shall provide GPM with reasonable assistance with any investigations it conducts in light of the information provided by you in this respect.

1.5. The terms "GPM", the domain names "gopromanager.com" or any other trademarks, service marks, signs, trade names and/or domain names used by GPM on the Site and/or the Software from time to time (the "Trademarks"), are the trademarks, service marks, signs, trade names and/or domain names of GPM and/or the company and/or its licensors, and these entities reserve all rights to such Trade Marks. In addition, all content on the Site, including, but not limited to, the Software, images, pictures, graphics, photographs, animations, videos, music, audio and text (the "Site Content") belongs to GPM and its company and/or its licensors and is protected by copyright and/or other intellectual property or other rights. You hereby acknowledge that by using the Service and the Site you obtain no rights in the Site Content and/or the Trademarks, or any part thereof. Under no circumstances may you use the Site Content and/or the Trademarks without VirtualSoccerWorld's prior written consent.

Additionally, you agree not to do anything that will harm or potentially harm the rights, including the intellectual property rights, held by GPM, The Company and/or its licensors in the Software, the Trademarks or the Site Content nor will you do anything that damages the image or reputation of GPM, the company, employees, directors, officers and consultants.

1.6. You warrant that any names or images used by you in connection with the Site or Service (for example, your user name and avatar) shall not infringe the intellectual property, privacy or other rights of any third party. You hereby grant GPM and the Company is worldwide, irrevocable, transferable, royalty free, sub licensablelicense to use such names and images for any purpose connected with the Site or Service, subject to the terms of our Privacy Policy.

2. NO WARRANTIES.

2.1. GPM disclaims any and all warranties, expressed or implied, in connection with the Service which is provided to you "AS IS" and we provide you with no warranty or representation whatsoever regarding its quality, fitness for purpose, completeness or accuracy.

2.2. Regardless of our efforts to provide you with service of the highest quality, safety and security, we make no warranty that the Service will be uninterrupted, timely or error-free, that defects will be corrected or that the Software and the Site shall be free from viruses, bugs or other contaminants.

2.3. GPM reserves the right to suspend, discontinue, modify, remove or add to the Service in its absolute discretion with immediate effect and without an obligation to provide you with notice where we consider it necessary to do so, including (for example) where we receive information that you have entered into any self-exclusion agreement with any gambling provider or where we deem it necessary for the management, maintenance or update of the Software and we shall not be liable in any way whatsoever for any loss suffered as a consequence of any decision made by GPM in this regard.

3. AUTHORITY

GPM retains authority over the issuing, maintenance, and closing of Users' accounts on the Site. The decision of VirtualSoccerWorld's management, as regards any aspect of a User's account, use of the Service, or dispute resolution, is final and shall not be open to review or appeal.

4. YOUR REPRESENTATIONS AND WARRANTIES

Prior to your use of the Service and on an ongoing basis you represent, warrant, covenant and agree that:

4.1. There is a risk of losing money when using the Service and that GPM has no responsibility to you for any such loss;

4.2. Your use of the Service is at your sole option, discretion and risk;

4.3. you will need to provide us with certain personal details about yourself (including details regarding your methods of payment) as well as (for the purposes of using the Service via the Mobile Software) consenting to our use of location-based services (LBS) to detect your geographic location, for the purpose of using the Service. GPM will process your personal details in compliance with the data protection laws and regulations of the Albanian Law, all in accordance with and as set out in our Privacy Policy.

4.4. You are solely responsible for any applicable taxes which may be payable on cash or prizes awarded to you through your using the Service;

4.5. The telecommunications networks and Internet access services required for you to access and use the Service are entirely beyond the control of GPM and GPM shall have no liability whatsoever for any outages, slowness, capacity constraints or other deficiencies affecting the same; and

4.6. you are aged 15 (in case of Gambling you are aged 18) or over and that you are not currently self-excluded from any online or mobile gambling site and that you will inform us immediately if you enter into a self-exclusion agreement with any gambling provider.

5. PROHIBITED USES

5.1. SOFTWARE MODIFICATIONS. User may not attempt to modify, decompile, reverse-engineer or disassemble the Software in any way.

5.2. PERSONAL USE. The Service is intended solely for the User's personal use. The User is only allowed to wager for his/her personal entertainment. Under no circumstances shall a User be permitted to use his/her "real money account" with GPM for any purpose other than for using the Service. The User must provide full and truthful information in respect of all details and information provided by the User to GPM and the User is obligated to update such details in the event of any change thereto.

5.3 REAL MONEY TRANSFERS. In order to buy the credits you need to pay via online payment gateways with various methods such as by credit card, visa card etc.Once you buy the credits, you can utilized the credits in our virtual soccer world for various club related activities. While utilizing credits into virtualsoccerworld, credits to ball conversion ratio depends upon user type and game type. If you are utilizing the balls into play money game then you cannot convert again into credits; but in case of real money game you can convert balls into credits.

To withdraw the credits you can withdraw it at any point of time as per ball to credit conversion ratio.

As part of VirtualSoccerWorld's licensing agreement and in compliance with anti-money laundering legislation, Users need to be aware they may be required to produce personal documentation (such as Government issued ID, bank statements and utility bills) upon request in order for their transfer to be processed. This allows GPM to help protect the Users and prevent GPM being used as a vehicle for money laundering or fraud.

The following terms and conditions also apply to the real money transfer facility:

GPM reserves the right to decline any account transfer requests or to overturn any account transfer upon suspicion of breach of any of the terms of this Agreement by the sender or receiver.

A sending User agrees that they may only make an account transfer to enable a receiving User to play the Games and not for any other purpose.

A receiving User agrees that they may only use the funds from an account transfer to play the Games and not for any other purpose.

Users cannot cash out funds directly received from a transfer, (refer to sub-paragraph (c) above); winnings arising from playing the Games using the transferred funds that subsequently contribute to a cash out request will be reviewed in accordance with GPM's internal controls, policies and procedures.

5.4. COLLUSION. Collusion between Users in any case other methods are strictly forbidden. GPM reserves the right, in addition to other measures, to restrict Users to play in a real money game and/or to prohibit Users from playing at a particular Real Money Game, including restricting two or more Users from playing together in the same Real Money Game. In addition, GPM reserves the right to consider any collusion or attempt at collusion between players (including Users) as a material breach of this Agreement and accordingly GPM shall have the right to terminate a User's account if a User engages or attempts to engage in any such activity, regardless of the outcome of such attempt.

5.5. AUTOMATIC PLAYERS (BOTS). The use of artificial intelligence including, without limitation, "robots" is strictly forbidden in connection with the Service. All actions taken in relation to the Service by a User must be executed personally by players through the user interface accessible by use of the Software.

5.6. FRAUDULENT BEHAVIOR. In the event that GPM deems that a User has engaged or attempted to engage in fraudulent, unlawful, dishonest or improper activity while using the Service, including without limitation, engaging in any of the activities set forth in this clause 5 or any other game manipulation, or the making of any fraudulent payment, including without limitation, use of a stolen credit card or fraudulent chargeback or money laundering, GPM shall be entitled to take such action as it sees fit, including, but not limited to:

  • Immediately blocking a User's access to their account;
  • Terminating a User's account with GPM;
  • Seizing the funds within a User's account;

Disclosing such information (including the identity of the User) to financial institutions, relevant authorities and/or any person or entity that has the legal right to such information; and/ortaking legal action against a User.

5.7. Any attempt to circumvent the restrictions on play by any persons located in a Prohibited Jurisdiction or Restricted Jurisdiction , is a breach of this Agreement. An attempt at circumvention includes, but is not limited to, manipulating the information used by GPM to identify your location and providing GPM with false or misleading information regarding your location or place of residence.

CASHOUT POLICY

The policy and criteria for a User to effect a cash out from his/her User account can be found in our Cash Out Policy. GPM reserves the right to use additional eligibility criteria to determine the cash out options Users may be offered at any given time.

7. OFFENSIVE LANGUAGE OR CONTENT

The User is prohibited from posting any unlawful, indecent, racist, obscene, libelous, defamatory or threatening material or any material that would violate any law or generally be considered to be offensive, via the Service whether using the chat and/ or message function with respect to which please refer to the GPM Rules, the player images option or in correspondence with GPM's staff.

8. BREACH

8.1. Without prejudice to any other rights, if a User breaches in whole or in part any provision contained herein, GPM or with the company within the Group which provides services to the User reserves the right to take such action as it sees fit, including terminating this Agreement or any other agreement in place with the User, immediately blocking the User's access to the Service or to any other service offered by the Company, terminating such User's account on the Site or on any other site operated by the Company, seizing all monies held in the User's account on the Site or on any other site operated by the Company and/or taking legal action against such User.

8.2. You agree to fully indemnify, defend and hold harmless GPM, the Company and its shareholders, directors and employees from and against all claims, demands, liabilities, damages, losses, costs and expenses, including legal fees and any other charges whatsoever, howsoever caused, that may arise as a result of:

  • your breach of this Agreement, in whole or in part;
  • violation by you of any law or any third party rights; and
  • use by you of the Service or use by any other person accessing the Service using your Login Credentials (as defined below) , whether or not with your authorization.

9. LIMITATION OF LIABILITY.

9.1. Under no circumstances, including negligence, shall GPM or any other member of the Company be liable for any special, incidental, direct, indirect or consequential damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use (or misuse) of the Service even if GPM had prior knowledge of the possibility of such damages.

9.2. Nothing in this Agreement shall exclude or limit GPM's or the Companies liability for: (I) death or personal injury resulting from its negligence; or (II) fraud or fraudulent misrepresentation.

10. SECURITY AND YOUR ACCOUNT

10.1. Each User account shall be accessible through the use of a combination of a unique User ID ("User ID"), a unique and secret password ("Password"), and

other optional numeric authentication methods that the User may select (the User ID, Password and any other authentication features together being referred to as the "Login Credentials"). The User is obligated to choose his/her own User ID and Password in accordance with the rules relating thereto.

10.2. The User agrees that he/she is solely responsible for all use of the Service under his/her Login Credentials and that he/she shall not disclose the Login Credentials to any person whatsoever nor permit another person to use the Service via his/her User account.

10.3. The User is obliged to keep his/her Login Credentials secret and confidential at all times and to take all efforts to protect their secrecy and confidentiality. Any unauthorized use of the Login Credentials shall be the sole responsibility of the User and be deemed as his/her use. Any liability therefrom shall be that of the User.

10.4. A User may only have one User account with GPM and shall only use the Service using such single account. It is prohibited for a User to open multiple accounts with GPM. In the event that GPM becomes aware of additional accounts opened by a User, GPM may close such additional accounts without notice and may confiscate funds held in such additional accounts.

10.5. Please note that credits held in your GPM account do not accrue interest.

10.6. You will not be able to enter any Real Money game using the Service in an amount greater than the total amount of credits in your GPM account.

10.7. You are fully responsible for paying all credits owed to GPM. You agree not to make any chargebacks, and/or deny or reverse any payment made by you in respect of the Service. You will reimburse GPM for any chargebacks, denial or reversal of payments you make and any loss suffered by us as a consequence.

10.8. GPM reserves the right to run credit and/or identity checks on a User, with third party credit reference agencies or services, using the information provided to us by a User on registration with the Service. The third party credit reference agencies or services may retain a record of the information but they will not use the information for any other purpose.

10.9. GPM reserves the right to use third party electronic payment processors and/or financial institutions to process payments made by and to you in connection with your use of the Service.

10.10. You acknowledge and agree that credits deposited by you in your GPM account are held in a trust account on your behalf.

10.11 Internet Gambling may be illegal in the jurisdiction in which you are located; if so, you are not authorized to use your payment card to complete this transaction.

11. THIRD PARTY SOFTWARE

11.1 The User's use of the Licensed Software is subject to compliance with all of the terms and conditions of this Agreement.

11.2 The Licensed Software may not be altered, modified or extracted from the Software.

11.3 The User's use is limited to "Internal Use" meaning use of the Licensed Software only in the course of the User's customary and ordinary internal business or personal use and not for further resale, sublicensing or distribution. "Customary and ordinary internal business use" shall mean, for an End User that is an entity, use by such User, or its employees or authorized agents for the User's customary and ordinary internal business. "Customary and ordinary personal use" shall mean use, by a User that is an individual, use by such User or a member of such User's household for internal personal purposes. All such employees, agents, and household members shall be notified by the User as to the terms and conditions of this Agreement.

11.5 All rights not expressly granted in the Licensed Software are reserved.

12. DISPUTES

The User accepts that the historical data of each game shall be as recorded on the GPM servers. In the event of a discrepancy between the users displayed on your computer and the game records on the GPM's server the latter shall prevail. The User accepts that the "History" and features of the Software shall not be considered as the official historical record of any Game.

If a User wishes to make a complaint, please contact our customer service team at support@gopromanager.com. Should any dispute not be resolved to your satisfaction you can contact the Albanian Gambling authorities' (AGA) at admin@gopromanager.com

13. AMENDMENT

GPM reserves the right to update or modify this Agreement or any part thereof at any time without notice and you will be bound by such amended Agreement within 14 days of it being posted at the Site. Therefore, we encourage you to visit the Site regularly and check the terms and conditions contained in the version of the Agreement in force at such time. Copies of previous versions of the Agreement can be obtained by writing to Qlimax Games SH.P.K.,. Your continued use of the Site shall be deemed to attest to your agreement to any amendments to the Agreement.

14. GOVERNING LAW

The Agreement and any matters relating hereto shall be governed by, and construed in accordance with, the Albanian Law. You irrevocably agree that, subject as provided below, the courts of Albania shall have exclusive jurisdiction in relation to any claim, dispute or difference concerning the Agreement and any matter arising therefrom and irrevocably waive any right that it may have to object to an action being brought in those courts, or to claim that the action has been brought in an inconvenient forum, or that those courts do not have jurisdiction. Nothing in this clause shall limit the right of GPM to take proceedings against you in any other court of competent jurisdiction, nor shall the taking of proceedings in any one or more jurisdictions preclude the taking of proceedings in any other jurisdictions, whether concurrently or not, to the extent permitted by the law of such other jurisdiction.

15. SEVERABILITY

If a provision of this Agreement is or becomes illegal, invalid or unenforceable in any jurisdiction, that shall not affect the validity or enforceability in that jurisdiction of any other provision hereof or the validity or enforceability in other jurisdictions of that or any other provision hereof.

16. ASSIGNMENT

GPM reserves the right to assign this agreement, in whole or in part, at any time without notice. The User may not assign any of his/her rights or obligations under this Agreement.

17. MISCELLANEOUS

17.1. No waiver by GPM of any breach of any provision of this Agreement (including the failure of GPM to require strict and literal performance of or compliance with any provision of this Agreement) shall in any way be construed as a waiver of any subsequent breach of such provision or of any breach of any other provision of this Agreement.

17.2. Nothing in this Agreement shall create or confer any rights or other benefits in favors of any third parties not party to this Agreement other than with respect to any company within the Company.

17.3. Nothing in this Agreement shall create or be deemed to create a partnership, agency, trust arrangement, fiduciary relationship or joint venture between you and us.

17.4. This Agreement constitutes the entire understanding and agreement between you and us regarding the Service and supersedes any prior agreement, understanding, or arrangement between you and us.

17.5. The User must provide full and truthful information in respect of all details and information requested by GPM in connection with the User's use of the Service subject at all time to the terms of the Privacy Policy.

17.6. The English language version of this Agreement shall be the prevailing version in the event of any discrepancy between any translated versions of this Agreement.

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